Please read these Terms and Conditions carefully before using our website or scheduling services with Dr. Sanaz “Sunny” Fereshteh’s Family Dentistry (“the Practice,” “we,” “our,” or “us”). By accessing our website or using our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.

1. Use of This Website

This website is provided for informational purposes only. The content on this site — including text, images, and other materials — is intended to help current and prospective patients learn about our practice and services. It does not constitute professional dental or medical advice.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You may not:

• Use the website in any way that could damage, disable, or impair its functionality

• Attempt to gain unauthorized access to any part of the website or its systems

• Use automated tools, bots, or scrapers to collect information from this website

• Harass, threaten, defame, or distribute harmful or offensive content through any contact features

• Post or transmit any unlawful, fraudulent, or misleading content

2. Not a Substitute for Professional Dental Advice

The information provided on this website is for general informational purposes only. Nothing on this site should be interpreted as professional dental advice, diagnosis, or treatment recommendations.

Always seek the advice of a qualified dental or medical professional with any questions you may have regarding your oral health or a dental condition. Never disregard professional dental advice or delay seeking it because of something you have read on this website.

In the event of a dental emergency, please contact our office directly or seek emergency care immediately.

3. Appointments & Scheduling

Scheduling

Appointment requests made through our website or by phone are subject to availability. An appointment is not confirmed until you receive confirmation from our office.

Cancellations & No-Shows

We ask that patients provide at least 24 hours’ notice when canceling or rescheduling an appointment. Late cancellations or repeated no-shows may result in a cancellation fee or affect your ability to schedule future appointments.

Late Arrivals

If you arrive late for your appointment, we will do our best to accommodate you. However, we may need to reschedule if the delay impacts the care of other patients.

4. Financial & Payment Terms

Payment Responsibility

Patients are ultimately responsible for all charges incurred for dental services, regardless of insurance coverage. We encourage you to verify your benefits before your appointment. Our team is happy to assist with questions about your coverage.

Insurance

We work with many dental insurance plans and will submit claims on your behalf as a courtesy. However, we cannot guarantee payment by any insurance carrier. Any balance not covered by insurance remains the patient’s responsibility.

Payment at Time of Service

Payment for services not covered by insurance is generally due at the time of your visit. We accept cash, check, and major credit cards.

Returned Payments

A fee may be assessed for any returned checks or declined payments.

5. Email Communications & Opt-Out

When you provide your email address during the appointment scheduling or patient registration process, you may be added to our list to receive appointment reminders, treatment follow-ups, and occasional practice updates or promotional communications.

It is our intention to send only communications that are useful and relevant to you. Every non-transactional email we send will include an unsubscribe option. You may opt out of promotional emails at any time by following the unsubscribe instructions included in any email, or by contacting our office directly.

Please note that opting out of promotional emails will not affect transactional communications, such as appointment confirmations or important notices related to your care.

Please be aware that email is not a fully secure method of communication. Information transmitted by email may potentially be exposed during transmission. If you prefer not to receive communications by email, please let our front desk team know.

6. SMS Messaging Terms

By opting into SMS messaging from a web form or other medium, you agree to receive SMS messages from Dr. Sanaz “Sunny” Fereshteh’s Family Dentistry. This includes SMS messages for appointment reminders, patient care communications, and practice updates.

By opting in, you acknowledge and agree to the following:

• Message frequency may vary depending on your appointment schedule and care needs.

• Message and data rates may apply. Please check with your mobile carrier for details.

• To opt out at any time, reply STOP to any message. You will receive a confirmation and will no longer receive SMS messages from us.

• For assistance, reply HELP to any message or visit our website at familydentistryla.com.

• For our Privacy Policy, visit our Privacy Policy.

7. Intellectual Property

All content on this website — including text, graphics, logos, images, and design elements — is the property of Dr. Sanaz “Sunny” Fereshteh’s Family Dentistry or its content providers and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, or republish any content from this website without our prior written permission, except for personal, non-commercial use.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience and reference. These links do not constitute an endorsement of those sites or their content. We have no control over third-party websites and are not responsible for their content, privacy practices, or accuracy.

We encourage you to review the terms and privacy policies of any third-party sites you visit.

9. Disclaimer of Warranties

To the fullest extent permitted by applicable law:

This website and all content, services, and materials provided through it are offered on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

We do not warrant that this website will be uninterrupted, error-free, free of viruses or harmful components, or that any defects will be corrected. We make no representations or warranties regarding the accuracy, completeness, or reliability of any information on this site.

Your use of this website and reliance on any content herein is entirely at your own risk.

Some jurisdictions do not permit the exclusion of implied warranties. If applicable law does not allow the exclusion of some or all of the above implied warranties, the above exclusions may not apply to you.

10. Limitation of Liability

To the fullest extent permitted by law, Dr. Sanaz “Sunny” Fereshteh’s Family Dentistry and its staff shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to lost profits, lost data, or business interruption — arising from your use of this website or reliance on any information contained herein, regardless of whether such claim is based on warranty, contract, tort, or any other legal theory.

Some jurisdictions do not permit the exclusion or limitation of liability for certain damages. If applicable law does not allow these limitations, some or all of the above may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Dr. Sanaz “Sunny” Fereshteh’s Family Dentistry, its staff, agents, and representatives from and against any and all third-party claims, liability, damages, and costs (including reasonable attorneys’ fees) arising out of or related to:

• Your use of this website or our services

• Any content you submit or transmit through our website or contact channels

• Your violation of these Terms and Conditions

• Your infringement of any intellectual property or other right of any person or entity

12. Non-Discrimination

Dr. Sanaz “Sunny” Fereshteh’s Family Dentistry complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

We are committed to providing equal access to our services, including:

• Free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters upon request

  • Written information in alternative formats (large print, accessible electronic formats)

• Free language services to patients whose primary language is not English, such as:

  • Qualified interpreters upon request

  • Information provided in other languages when reasonably available

If you need any of these services, please contact our office in advance so we can make appropriate arrangements.

If you believe this practice has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you may file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights at www.hhs.gov/ocr.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

14. Severability & General Terms

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable under applicable law, that provision will be construed as narrowly as possible to reflect the original intent of the parties, and the remaining provisions will continue in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision unless acknowledged and agreed to by us in writing. These Terms and Conditions constitute the entire agreement between you and Dr. Sanaz “Sunny” Fereshteh’s Family Dentistry with respect to your use of this website.

15. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to the website with an updated “Last Updated” date. Your continued use of the website after any changes constitutes your acceptance of the revised terms.

We encourage you to review these Terms periodically.

16. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.

17. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us:

Dr. Sanaz “Sunny” Fereshteh’s Family Dentistry

Westchester Area, Los Angeles, CA

Phone: (310) 641 - 9233

Email: dentistry4children205@gmail.com

Website: https://www.familydentistryla.com/